BIMM is booming, so we're looking for a CMS Content Author (On contract until December 24, 2025) to join our team!

As we observe a hybrid model, this role will require you to be in office at BIMM HQ (Distillery District) up to 2 days per week.

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We've helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients' business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

Who we're looking for

We are looking for a Content Author to join our team. You will be responsible for creating, improving and maintaining content according to our clients' business goals and brand requirements. Our ideal candidate is a quick-learning, detail-oriented self-starter with strong interpersonal skills and a knack for problem solving.

Our ideal candidate is an assertive and proactive self-starter with strong interpersonal skills. The ability to work well within a team and excellent written and verbal communication skills are required. Plus, candidates must possess a creative, open-minded and solutions-oriented approach to problem-solving, and have a solid track record of successfully delivering complex projects from start to finish.

Responsibilities

• Create and maintain content in multiple Content Management Systems (CMS) for our clients websites
• Collaborate with dealerships and design teams to plan, develop and implement site content, style and layout
• Supporting on technical integrations with the development teams and troubleshooting technical issues
• Crop, compress, transfer and manage visual assets to Digital Asset Management Systems for use on client websites
• Practice quality assurance for the work of yourself and your peers
• Deploy / activate website content on a consistent schedule
• Liaise with content writers & product specialists to ensure accuracy & brand consistency
• Collaborate with developers to ensure that CMS components are able to support our content and accessibility requirements
• Implement legal and compliance requirements (e.g. copyright, accessibility, data protection, and legal disclaimers)
• Stay up-to-date with industry best practices and generate new ideas to draw user's attention

Requirements

Must Have

• Minimum 2 years experience with GA4 (Google analytics 4)
• The ability to be flexible and highly adaptive in a fast-paced, entrepreneurial environment
• An energetic approach to multi-task and process information quickly
• Impeccable attention to detail
• Excellent organizational and time-management skills
• Ability to problem-solve in both solo and collaborative situations
• Highly developed organizational, communication, and negotiation skills
• Strong computer and software skills (including Google Suite of Products, project management software, Adobe software and CMS software)
• Independence and the ability to work with minimal supervision while maintaining focus and productivity
• Proactivity – the ability to anticipate and manage risk
• A detail-oriented nature, and the ability to see the big picture while paying attention to the smallest details
• A calm and patient demeanor under pressure

Nice to have

• Previous work experience as a Content manager/author
• Adobe Analytics experience
• Hands-on experience with MS Office, Photoshop, and content management platforms (Adobe Experience Manager) is a plus
• Working knowledge of Issue tracking tools (ie: Jira) a plus
• Working knowledge of Corporate wiki tools (ie: Confluence) a plus
• Working knowledge of WCAG AA Accessibility standards a plus
• Basic knowledge of HTML and website development
• Knowledge of SEO and web traffic metrics

What's in it for you?

• Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
• We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
• Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER's professional talents and personalities. What talents might you bring? :)
• Growth: BIMM is part of kyu collective which gives our employees access to the network's resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n' Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.