Job Description SUMMARY: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES :OPERATIONS :Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitabilit yWorks with Management Team to ensure Store Standards are in effect 100% of the time, including the backroo mManages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivit yEnsures staffing levels are adequate to effectively operate the busines

s HUMAN RESOURCE S:Complies with Human Resources Standar dsHires and/or supports hiring for all departments, excluding Pharma cyMaintains wage administration within SLPH guidelin esConducts probationary reviews for new hires and annual staff performance revie wsManages staff performance through ongoing coaching, action planning, and follow- upDrives Blue Culture, engagement, and leads and motivates staff through leading by our Core Valu

es FINAN CE:Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Rep ortMeets period, quarterly and annual targ etsSets individual goals for departments to motivate employees and ensures goals are metDevelops and executes strategies to improve business efficiency at the st

ore QUALIFICATI ONS:Planning, Judgement and Decision Ma kingPlanning and preparation for Inventory Manage mentUse judgment and decision making skills to control expe nsesProvides effective leadership and ongoing mentorship and ensures development of all s taffEfficient time management sk illsAble to prioritize activities quickly in response to changing initiat ivesEffective organization and planning sk

ills EXPERI ENCE:Previous retail management experience for a minimum of 5 yearsDemonstrated ability to drive the business, lead by example and support corporate pro gramsWorks effectively with management teamSuperior interpersonal, coaching and communication s killsStrong business and financial a cumenStrong relationship builder with key internal and external age

ncies