Education: Bachelor's degree. Tasks: Advise project teams . Coordinate projects and programs. Develop action plans . Direct the operations of an organization or department that provides services. Evaluate the operations of establishments that provide services to business. Plan and organize the operations of establishments that provide services to business. Provide expertise in response to clients needs. Review projects and programs. Hire, train, direct and motivate staff. Market business services. Direct and advise staff in the development and implementation of service quality assessment strategies. Plan, develop and organize the policies and procedures of establishments. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large caseload. Large workload. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Innovation. Experience: 1 year to less than 2 years.