Position Overview & General Accountability: The Human Resources Generalist is responsible for the coordination and management of all Human Resources Processes, programs and related activities for the Kitchener facility.

Key Responsibilities · Provide day-to-day HR support and guidance to employees, supervisors, and managers on HR policies, procedures, employee relations, and workplace issues. · Support employee relations matters, including workplace investigations, coaching, corrective action, progressive discipline, conflict resolution, and performance management. · Assist management with attendance and absenteeism management, including tracking attendance trends and supporting appropriate follow-up. · Manage or support full-cycle recruitment for hourly and salaried positions, including job postings, resume screening, interviewing, reference checks, offers, and onboarding. · Coordinate new-hire orientation and ensure employees complete required employment documentation, policies, and training. · Support employee onboarding, transfers, promotions, job changes, and terminations. · Maintain accurate employee records and HRIS information while ensuring confidentiality and compliance with privacy requirements. · Support payroll administration by reviewing employee changes, time and attendance information, vacation, leaves, and other payroll-related documentation. · Administer employee benefits and assist employees with benefit, pension/RRSP, and other HR program inquiries. · Coordinate and administer statutory and company leaves of absence, including required documentation and return-to-work processes. · Support disability management, workplace accommodations, and return-to-work programs in collaboration with employees, management, benefit providers, and other stakeholders. · Support training and development initiatives and maintain required training records. · Assist with employee engagement, recognition, wellness, and retention initiatives. · Assist with the development, implementation, communication, and administration of HR policies and procedures. · Ensure HR practices comply with applicable employment legislation, including the Employment Standards Act, 2000, Ontario Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, and other applicable requirements. · Support employee communication initiatives, including company announcements, policy updates, job postings, and HR notices. · Perform other HR-related duties and projects as required.

Qualifications · Post-secondary diploma or degree in Human Resources Management, Business Administration, or a related discipline. · CHRP designation or working toward a CHRP designation is considered an asset. · Approximately 3–5 years of progressive HR experience, preferably within a manufacturing, industrial, distribution, or similarly fast-paced environment. · Experience supporting both hourly and salaried employee populations. · Strong knowledge of Ontario employment legislation and HR best practices. · Experience with employee relations, investigations, progressive discipline, attendance management, recruitment, and performance management. · Experience with HRIS, payroll, and time-and-attendance systems; Dayforce experience is an asset. · Strong Microsoft Office skills, particularly Excel, Word, Outlook, and PowerPoint.

Skills & Competencies · Strong interpersonal and employee-relations skills. · Ability to build effective working relationships with production employees, supervisors, managers, and senior leadership. · Sound judgment and ability to handle confidential and sensitive employee matters. · Strong conflict-resolution and problem-solving skills. · Excellent written and verbal communication skills. · Strong organizational skills with the ability to manage competing priorities. · Ability to work independently while contributing effectively within an HR team. · Comfortable spending time on the manufacturing floor and interacting directly with employees and supervisors. · Ability to remain professional, objective, and consistent when handling difficult employee situations. · Strong attention to detail and accuracy. · Practical, hands-on approach suited to a fast-paced manufacturing environment.

Working Conditions · Office-based within a manufacturing facility, with regular presence on the production floor. · May be exposed to typical manufacturing conditions, including noise, machinery, temperature variations, and required personal protective equipment. · May occasionally require flexibility in working hours to provide HR support to employees working different shifts. · Regular interaction with production employees, supervisors, management, and external service providers. · Computer literacy, including effective working skills of Microsoft Office, HRIS systems and e-mail required. · Excellent time and project management skills. · Strong problem identification and problem resolution skills, including tact, discretion and sound judgement. · Able to work efficiently as a part of a team as well as independently