We’re searching for a People & Performance (HR) Operations Coordinator! Are you searching for new possibilities?

Westland Insurance Group Ltd. has an exciting opportunity for a People & Performance Operations Coordinator (hybrid) at our Head Office in Surrey, BC.

Expected Compensation: The expected hiring range for this role is $50,000 to $60,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a People & Performance Operations Coordinator, you will play a key role in supporting our People & Performance operations team. As the primary contact for employee and manager inquiries through our centralized HR email inbox (AskHR), you’ll ensure smooth communication and efficient operations.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees

Why we’ll love You:

• Post-secondary education in Business, Administration, Human Resources, or a related field; Finance and/or Insurance experience preferred.
• Minimum of two (2) years of HR experience.
• Proven ability to prioritize tasks in a fast-paced environment with a sense of urgency.
• Demonstrated proficiency in Word, Excel, and PowerPoint.
• Hands-on experience with HRIS system, Ceridian Dayforce is an asset.
• Strong verbal and written communication skills.
• Strong critical thinking and problem solving skills, with a demonstrated passion for process improvement and a keen eye for detail and accuracy.
• Excellent organizational and time management skills, and the ability to manage multiple competing priorities.

Once here, you'll:

• Serve as the frontline HR contact for all employee and manager inquiries related to policies, procedures, and HRIS system processes.
• Efficiently manage the centralized AskHR inbox, providing timely responses to internal and external inquiries and routing requests to the appropriate P&P team as needed.
• Manage tasks in Ceridian Dayforce, ensuring smooth operations including handling employee changes, terminations and generating reports.
• Conduct data audits such as tracking employee bonuses, length of service awards and temporary employees.
• Assist in updating employment agreement templates, handbooks, policies, procedures, and our employee intranet, to reflect current requirements.
• Administer the annual Westland Scholarship Program, ensuring smooth and effective communication with participants.
• Maintain timely communication with Statistics Canada, completing surveys promptly as required.
• Act as a flexible resource, providing additional support to the P&P team as needed to ensure smooth operations.

Want to get to know each other better? Send your resume our way!

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca