Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity Dayforce is currently seeking a Bilingual (English/French) Payroll Specialist III to join our Dayforce Managed Team. We support large enterprise clients by managing critical aspects of the employee lifecycle, including payroll, workforce management, benefits, and contact center services, allowing our clients to focus on their core business. The ideal candidate will have significant payroll experience, a strong understanding of benefits, workforce management, and taxation, and the ability to work directly with clients to resolve complex issues through strong analytical and problem-solving skills. What You’ll Get to Do Ensure all aspects of the payroll cycle, including taxes, benefits, garnishments, and related activities, are processed, reconciled, audited, and transmitted accurately and on time. Process payroll changes, tax forms, payments, and payroll transactions accurately for assigned clients. Perform quality control and auditing activities to ensure accuracy and minimize errors. Collaborate with cross-functional internal partners to resolve payroll matters and employee inquiries. Provide payroll support services in accordance with Dayforce contractual obligations, legislative requirements, and business needs. Develop and maintain a deep understanding of customer requirements and evolving business needs to ensure service delivery aligns with contractual obligations and service level agreements. Create, update, and review standard operating procedures and perform quarterly documentation reviews. Take ownership of deliverables and projects from initiation through completion. Manage client and employee-related tasks within the case management system while ensuring all documentation is complete, accurate, and timely. Proactively manage quarter-end and year-end payroll processing and audit activities. Identify opportunities for improvement and proactively contribute to process enhancements. Skills and Experience We Value Availability to support shifts within operating hours between 8:00 a.m. and 9:00 p.m. Ability to work extended hours or adjust schedules based on client assignments. 3+ years of end-to-end payroll processing experience in a high-volume payroll environment (500+ employees). Bilingual proficiency in English and French. Experience in payroll outsourcing or payroll consulting environments preferred. Strong understanding of payroll, benefits administration, taxation, and applicable legislative requirements. Ability to resolve client issues and provide exceptional customer service to internal and external stakeholders. Excellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively. Strong analytical, organizational, and problem-solving skills. Proficiency in Microsoft Word, intermediate Excel, and PowerPoint. What Would Make You Stand Out Experience with Dayforce HCM or similar cloud-based payroll technology. Multi-client payroll processing experience. Experience processing payroll for enterprise organizations with 2,000+ employees. Industry certifications or a desire to obtain them within two years of employment. Strong knowledge of quality control and auditing standards. What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. This job posting is for an existing vacancy Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs