Overview Supervisor, Ontario Works - Development Opportunities Human Services- Income & Social Supports Status: Short Term Contract upto 12 Months; up to 2 positions Salary Range: Band I, Non Union Hiring Range: $105,754 per annum -$118,974 per annum Work mode: Hybrid; 2 Onsite days per week which can increase based on operational needs* see below for more details about this work mode. Location: 10 Peel Centre Drive, Brampton & 7120 Hurontario Street, Mississauga Hours of work: 35 hours per week Who we are: The Income and Social Supports Division provides employment, financial and social support to residents of Peel to assist them in attaining an independent and stable role in the community. Through the Income and Social Supports Division, you will collaborate with internal staff and external community partners to enhance and support the Region of Peel’s vision of a Community for Life. Reports to: Manager, Client Services Team Structure: Leads a team of approximately 10 unionized staff What you will do in this role: Leads a team of employees who are responsible for the administration of both the employment and income aspects of the Ontario Works programs Overall staff management including coaching, training, development, mentorship, etc. of designated staff within the area Audits work of the team and conducts follow-up meetings with staff Provides training and advisory support Evaluates and monitors staff performance and achievement of objectives Completes and maintains statistical reports Interprets and evaluates information to improve existing programs or to develop new approaches or processes Ensures quality work delivery and that service standards are exceeded or met Uses considerable judgement to problem-solve and arrive at recommendations or conclusions Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias What the role requires: Post-secondary education in Social Services or a related discipline combined with least five years’ experience in the social services field Formal Mentoring or In-Charge/Acting Supervisor experience within Ontario Works/ Income and Social Supports Previous experience in a Caseworker or working experience within Ontario Works is required Preference given to active employees in the 'ISS Career Coaching program' along with a formal leadership career plan Experience using Social Assistance Technologies including SAMS, along with experience administering client assessments (stability supports, eligibility) Advanced knowledge of employment and income assistance programs Extensive knowledge of applicable legislative requirements and program controls Skills/Abilities: Well-developed communication skills both verbal and written Effective time management skills and the ability to work within a fast paced environment Ability to develop and monitor budgets Ability to interpret and evaluate information to improve existing programs or to develop new approaches or processes Ability to persuade, influence or negotiate with external contacts Perks @ Peel and why you will love working for us: % in lieu of benefits Flexible hours supporting your wellness and wellbeing Supportive leadership and a culture of respect and inclusion Access to learning and development resources Be bold. Think big. Join us. Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. Interview: Our recruitment process will include video conference technology Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there. If this opportunity matches your qualifications and experience, please apply on-line. About Us Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life. Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region. Additional Information Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.