Work Type: Temporary Full Time

Location: WRHN @ Midtown (formerly Grand River Hospital) - Hybrid

This role is being advertised to fill an existing vacancy

Home to seven regional programs and comprehensive healthcare services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the healthcare experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The People Operations Administrator provides foundational administrative support to the People Operations team, contributing to an efficient and seamless employee lifecycle experience. This role is responsible for coordinating recruitment and onboarding administrative processes, maintaining accurate employee records, and responding to general inquiries. The incumbent plays an important role in ensuring data integrity, compliance, and timely completion of HR activities while delivering a high level of customer service to internal and external stakeholders. This is an entry-level opportunity ideal for a highly organized, detail-oriented individual with an interest in developing a career in Human Resources.

Responsibilities:

• Collect, track, and file signed offer letters and internal transfer letters
• Follow up with candidates and employees regarding outstanding or overdue documentation
• Close requisitions in the Applicant Tracking System (ATS) and ensure records are current and accurate
• Utilize our reference check software to collect and review references for potential new hires
• Respond to general recruitment and people operations inquiries in a timely and professional manner
• Prepare, and distribute people operations-related letters
• File onboarding documentation and maintain complete and accurate employee records
• Process employee data changes, including address updates
• Scan, upload, and organize documentation in accordance with record-keeping guidelines
• Support onboarding processes and other employee lifecycle administrative activities
• Assist with audits and ensure documentation compliance and accuracy
• Perform other ad hoc human resources-related administrative duties as required

Position Requirements:

• High school diploma or equivalent
• Minimum of 1 year of relevant administrative experience
• Strong attention to detail with a high level of accuracy
• Excellent organizational and time management skills, with the ability to manage multiple priorities
• Strong interpersonal and communication skills with a customer-service orientation
• Ability to handle confidential and sensitive information with discretion and professionalism
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Demonstrated ability to think critically, identify discrepancies, and investigate and resolve issues as needed
• Ability to work both independently and collaboratively within a team environment
• Experience working in a fast-paced, high-volume environment

Preferred Requirements:

• Post-secondary education in Human Resources, Business Administration, or a related field
• Previous experience in a Human Resources capacity
• Familiarity with Applicant Tracking Systems (ATS) and/or Human Resources Information Systems (HRIS)
• Knowledge of HR processes, employment documentation, and record-keeping best practices

EMPLOYEES OF LEGACY GRAND RIVER HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING EMPATH.

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.