Labour & Employee Relations Specialist
About the role
Welcome to Pantos Logistics Canada.
We are committed to delivering reliable and innovative logistics solutions that connect businesses, people, and communities across North America and beyond.
We are always looking for talented, motivated individuals who are passionate about logistics, supply chain excellence, and creating value for our customers. Explore our current opportunities and discover how you can build your career with a growing global logistics team.
Job Summary
This is a Labour & Employee Relations specialist role focused on workplace investigations, grievance handling, disciplinary processes, and compliance with employment legislation in unionized and non-unionized environments. This role does not involve people management or operational supervision.
This role is NOT a line management or team leadership position and does not involve direct supervision of operational teams.
Job Duties
Identify potential employee relations challenges and implement solutions to foster a positive, compliant, and productive work environment. Assist in managing urgent employee relations issues, ensuring timely resolution and minimizing impact on employees and operations. Contribute to projects that enhance employee experience across sites and support initiatives that improve engagement and satisfaction. Analyze data and case examples to guide decision-making and measure the effectiveness of HR programs. Prepare clear written communications and support the development and delivery of training sessions to educate and empower employees. Collaborate with managers, team leads, and employees to drive positive outcomes and strengthen workplace relationships. Navigate complex or ambiguous situations with judgment, escalating when necessary to maintain fairness and compliance. Periodically visit operational sites to observe employee interactions, provide support, and ensure HR compliance standards are met.
Job Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field. 5+ years of hands-on employee relations experience managing investigations, grievances, and disciplinary processes in a unionized or high-volume operational environment. Experience supporting HR or ER initiatives and contributing to programs that improve employee experience. Proficiency in MS Excel, Word, PowerPoint, and SharePoint. Experience delivering training or coaching under supervision. Comfortable in dynamic environments; able to manage shifting priorities. Strong organizational, multitasking, and attention-to-detail skills. Strong verbal and written communication skills, including facilitation support. Ability to handle confidential information with discretion. Experience working with unionized environments and supporting labor relations matters is an asset.
Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act. As such, Pantos Logistics Canada Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.
Salary Range: $64,000 CAD - $80,000 CAD
Thank you for your interest in joining Pantos Logistics Canada.
We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.
If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.
About Pantos Logistics Canada Inc.
Pantos Logistics Canada Inc. is a global logistics company; providing total SCM solutions. It provides global freight forwarding services including Air, Ocean, Express, and Customs; along with strong competence in domestic trucking and warehousing services.
Since its inception in the Canadian market with accumulated experience from a global network, it has evolved into one of the top service providers in Canada. Some of the key milestones of its past achievements include an exclusive partnership with “LG Corporation for overall freight forwarding services” and successful execution of “Alberta’s oil-sand plant project”.
With sustained growth, it is now established with the nation-wide infrastructure of 3 offices and 5 warehouses in Toronto, Montreal, Calgary, and Vancouver; with its integrated global network of 155 offices in over 40 countries.
Pantos Logistics Canada Inc. values enhanced quality and cost-oriented solution for the client.
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Labour & Employee Relations Specialist
About the role
Welcome to Pantos Logistics Canada.
We are committed to delivering reliable and innovative logistics solutions that connect businesses, people, and communities across North America and beyond.
We are always looking for talented, motivated individuals who are passionate about logistics, supply chain excellence, and creating value for our customers. Explore our current opportunities and discover how you can build your career with a growing global logistics team.
Job Summary
This is a Labour & Employee Relations specialist role focused on workplace investigations, grievance handling, disciplinary processes, and compliance with employment legislation in unionized and non-unionized environments. This role does not involve people management or operational supervision.
This role is NOT a line management or team leadership position and does not involve direct supervision of operational teams.
Job Duties
Identify potential employee relations challenges and implement solutions to foster a positive, compliant, and productive work environment. Assist in managing urgent employee relations issues, ensuring timely resolution and minimizing impact on employees and operations. Contribute to projects that enhance employee experience across sites and support initiatives that improve engagement and satisfaction. Analyze data and case examples to guide decision-making and measure the effectiveness of HR programs. Prepare clear written communications and support the development and delivery of training sessions to educate and empower employees. Collaborate with managers, team leads, and employees to drive positive outcomes and strengthen workplace relationships. Navigate complex or ambiguous situations with judgment, escalating when necessary to maintain fairness and compliance. Periodically visit operational sites to observe employee interactions, provide support, and ensure HR compliance standards are met.
Job Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field. 5+ years of hands-on employee relations experience managing investigations, grievances, and disciplinary processes in a unionized or high-volume operational environment. Experience supporting HR or ER initiatives and contributing to programs that improve employee experience. Proficiency in MS Excel, Word, PowerPoint, and SharePoint. Experience delivering training or coaching under supervision. Comfortable in dynamic environments; able to manage shifting priorities. Strong organizational, multitasking, and attention-to-detail skills. Strong verbal and written communication skills, including facilitation support. Ability to handle confidential information with discretion. Experience working with unionized environments and supporting labor relations matters is an asset.
Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act. As such, Pantos Logistics Canada Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.
Salary Range: $64,000 CAD - $80,000 CAD
Thank you for your interest in joining Pantos Logistics Canada.
We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.
If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.
About Pantos Logistics Canada Inc.
Pantos Logistics Canada Inc. is a global logistics company; providing total SCM solutions. It provides global freight forwarding services including Air, Ocean, Express, and Customs; along with strong competence in domestic trucking and warehousing services.
Since its inception in the Canadian market with accumulated experience from a global network, it has evolved into one of the top service providers in Canada. Some of the key milestones of its past achievements include an exclusive partnership with “LG Corporation for overall freight forwarding services” and successful execution of “Alberta’s oil-sand plant project”.
With sustained growth, it is now established with the nation-wide infrastructure of 3 offices and 5 warehouses in Toronto, Montreal, Calgary, and Vancouver; with its integrated global network of 155 offices in over 40 countries.
Pantos Logistics Canada Inc. values enhanced quality and cost-oriented solution for the client.