“What we do together…our H.E.A.R.T is our difference.”

 

Do you have a genuine passion in promoting the values of Indigenous culture working with and for Indigenous children, youth, and families (First Nations, Métis, and Inuit) while respecting their cultural diversity?

If so, consider joining our Xyólheméylh work family. We are a fully delegated Indigenous Child and Family Service Agency providing programs and services to Indigenous children, youth, and families on and off reserve within Stó:lō Territory in the Fraser Valley between Yale First Nation and Surrey BC.

Our programs and services are created and delivered with the support of our Elders Advisory Council with special attention on strengthening culture and identity, while honoring the strength of families.

• We strive to work in a holistic way to keep families together and reintegrate children back with their families and extended families.

 

• Our service delivery is done with an open heart and an open mind focusing on the best interest of the family while keeping children at the center.

 

• We work to ensure children are connected to their family, and community while striving to ensure their inherent rights to heritage and identity are upheld in all we do.

  

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Director of Operations (DOO) Sto:lo Family Support– 1901

Full-time Position

Base Office: Chilliwack

Management

Salary: $105,600.00-$138,300.00 (35 hrs. per week)

 

 

POSITION SUMMARY:

Reporting to the Executive Director of Programs, the Director of Operations (DOO) Sto:lo Family Supports is responsible for managing, organizing, and directing activities for the organization with in the assigned Basket, related to prevention activities. The activities include case management, staff supervision and recruitment, community relations, strategic planning and administration. 

The DOO is directly accountable for the quality of service and monitoring standards of practice. The DOO is also responsible for ensuring the successful integration of service delivery through the development of collaborative and integrated case management plans. 

The services provided include family strengthening programs, community outreach, voluntary supports, community development and is aimed at supporting and preventing risks to children and familes. 

Xyólheméylh is proud to have an Elders Advisory Council to ensure that culture is embedded throughout the agency ensuring the goals, missions and values are upheld in a good way. Lets'emót – to be of one heart and one mind.

 

EDUCATION, EXPERIENCE & KNOWLEDGE REQUIRED:

• Experience in a supervisory/management position. Requires five plus years experience providing prevention services, experience in a supervisory/management role, with substantial experience in program service delivery and evaluation. 
• Education in a relevant field would be an asset. 
• Strong analytical skills, excellent interpersonal skills and communication skills, strong organizational skills and consultative skills. 
• Extensive knowledge of applicable field; comprehensive knowledge of child and family support and related programs within other agencies and government. 
• Ability to provide strong leadership, consultation, facilitation, negotiation, investigation, and contract management. 
• Travel is a job requirement 
• Valid Class 5 Driver’s License with no restrictions is a requirement 
• May be required to use own vehicle on an expense account 
• Successful completion of reference check and security screening requirements; including a Prior Contact Cheek, Criminal Record Check and Criminal Records Review Act.

COMPETENCIES:

• Leadership Skills
• Relationship Building
• Teamwork 
• Cultural Agility
• Conflict Management
• Problem Solving/Good Judgement 
• Results Focused

TECHNICAL SKILL REQUIREMENTS AND EXPERIENCE:

• Computer literacy on MS word, Excel, MIS system, Unification
• Ability to write detailed reports
• Ability to track and manage financial expenditure
• In-depth knowledge of AOPSI and agency’s policies, procedures, and practice manuals.
• In depth knowledge of CFCSA and other related legislation
• Knowledge and appreciation of Aboriginal culture and history
• Knowledge of general Human Resource practice and performance management
• Experience in working with Aboriginal communities and aboriginal organizations mandated to provide health, counseling and child and family services
• Experience working with MCFD or other provincial child welfare delegated agency

CONFIDENTIALITY:

FVACFSS employees are expected to be familiar with and must comply with the expectations of confidentiality as outlined in the Agency’s Human Resources Policy Manual and other policies and operational manuals, AOPSI and the

B.C. Child, Family and Community Services Act.

 

LEARN MORE:

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Aboriginal ancestry.

You can learn more about us at www.fvacfss.ca [http://www.fvacfss.ca].

This is an Excluded (Non-Union) Position.

 

We are pleased to offer employer paid Extended Health benefits and enjoy participating in our attractive pension program with the Public Service Pension Plan.

This position is open to internal and external candidates.

 

Applications will be accepted until 4:30pm PST on

 

Friday, July 24, 2026

 

Current employees of FVACFSS must apply for this position using the Internal Job Posting portal in ADP, with Xyolhemeylh login credentials.