Who We Are: At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We’re looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger. Job Title Learning Specialist (Bilingual FRE/ENG) About This Role: Workplace Arrangements: This is a hybrid role working from home for the majority of the time and onsite at our Ottawa Home Office, stores, and Johnstown Distribution Centre as needed to lead in-person training programs. What You'll Be Doing: Create and continuously improve learning content, assessments, and facilitator materials that support company strategy and build employee capability and improve role effectiveness. Facilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business priorities. Conduct learning and talent development consultation and needs analysis to identify capability gaps and recommend learning approaches that support business objectives and learner needs, while coordinating assigned projects to ensure timely and effective delivery. Create and maintain onboarding resources, career development tools, competency-based resources, and manager guides that support new hire integration, role clarity, development planning, performance conversations, and internal mobility. Implement learning technologies, digital learning solutions, and AI-enabled tools and make recommendations that enhance learner experience, expand access to development opportunities, and support continuous improvement. Analyze learner feedback for training sessions to inform improvements and provide recommendations. What You'll Bring: 2 to 3 years of experience in Learning & Talent Development. Post-secondary education in Education, Adult Education, Educational Studies, Human Resources, Communications, Business Administration, or a related field. An equivalent combination of education and directly relevant experience may be considered. Fully bilingual (FR & EN) with professional-level proficiency. Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments, learner communications, and performance support resources. Experience supporting assigned learning programs or projects, including SME reviews, content testing, learner communications, launch readiness, and post-launch improvements. Experience gathering learning needs and content requirements from internal stakeholders, SMEs, or business partners to support effective learning solutions. Experience facilitating training sessions, learner support activities, stakeholder reviews, or program activities for employees, people leaders, or business groups. Working knowledge of adult learning principles, learner experience, instructional design practices, and learning evaluation basics. Strong interpersonal, facilitation, and communication skills, both verbal and written. Ability to organize work, solve problems, manage assigned deliverables, and meet timelines across multiple learning projects with varying levels of complexity. Strong digital literacy, including Microsoft Office and experience using or learning content tools, learning platforms, reporting tools, and AI-enabled tools. Ability to pay attention to detail, maintain content accuracy, follow Learning & Talent Development standards, and handle confidential or sensitive information with discretion. Assets You May Have Experience supporting retail operations. Knowledge of Workday Learning, Articulate 360, Microsoft Forms, Microsoft Teams, SharePoint, or similar learning platforms and content tools. Experience using learner feedback, completion data, survey results, or basic reporting insights to identify improvements to learning content, delivery, or learner experience. Experience working with external training vendors to review content, test deliverables, provide feedback, or support implementation. Adult learning, instructional design, facilitation, coaching, change management, project management, or leadership development certification. Experience creating learning, communications, or enablement materials using generative AI tools. Knowledge of accessibility, inclusive learning design, plain language writing, or digital content usability. Travel Requirements Minimal: to Home Office, Distribution Centres, and stores several times throughout the year. #LI-HYBRID Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as retirement savings support and comprehensive well-being benefits for our permanent team members. Salary $58,400.00 - $87,600.00 What Giant Tiger Offers: Competitive Compensation: The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively. Retirement Support: We contribute 6% of your annual base salary to a Deferred Profit Sharing Plan (DPSP) on your behalf, no employee contribution required. Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Year’s. Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it. Extra Giant Tiger Perks: • Store Discount, • Parental leave salary top-up, • Recognition program that celebrates great work with monetary rewards and other perks, • Safety first environment. Location 2480 Walkley Road, Ottawa, Ontario, K1G 6A9 Job Requisition JR132536 Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact careers@gianttiger.com. Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment. Are you looking for a career that will empower you to develop your skills, foster growth and encourage you to challenge yourself in a collaborative and inclusive environment? We are proud to be Canadian, proud to support the communities across Canada, and proud of our continued success for over 60 years. Check out our latest job openings and you'll see why joining Giant Tiger is exactly what you've been searching for!