Ready to start your next chapter with NAIT? At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community. If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together. Important Application Deadline Notice Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above. To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date. Internal NAIT Employees Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site. Job Description Reporting to the Associate Vice President, Human Resources, the Human Resources People Services Manager is responsible for the oversight and continuous improvement of HR business processes enabled through Workday. The position ensures employee lifecycle transactions are processed accurately, consistently, and in compliance with legislation, collective agreements, and institutional policies. This position provides leadership and direction to People Services Delivery staff, monitors process effectiveness, manages escalated issues, and partners with stakeholders to ensure Workday business processes support operational and strategic objectives. This position is part of the leadership team providing expertise and strategic perspective on the services and supports we provide to our employees and leaders. The position is responsible for leadership, operational management and leading continuous improvement initiatives related to Workday-enabled People Services processes. The role ensures that Workday updates, enhancements, and issues are appropriately escalated and resolved. The HR People Services Manager identifies opportunities to standardize, simplify, and improve People Services business processes utilizing Workday functionality and participates in testing and validation of Workday releases, enhancements, and process changes from an operational and end-user perspective. Key Responsibilities Leadership and operational management Cross-departmental collaboration and issue resolution Oversees the effective use of Workday to support People Services business processes and service delivery Internal controls and system enhancements Audit support and compliance Evaluates complex operational issues and determines appropriate solutions within Workday business processes Exercises sound judgment, professionalism and integrity when dealing with sensitive issues Skills & Abilities Excellent leadership and teamwork skills Excellent verbal and written communication skills Excellent time management and organization skills Ability to build effective relationships and work collaboratively with various stakeholders Comprehensive knowledge of legislation, collective agreements, policies, audit findings, and Workday business processes Accountable for establishing service standards, and monitoring operational performance and compliance Ability to address sensitive employee and operational issues, escalate risks and process concerns, and provide decisive leadership to ensure compliance, data integrity, and effective resolution of complex matters Extensive knowledge of NAIT’s organizational structure, business operations, collective agreements, People Services Delivery policies, legislation, and business practices Thorough understanding of Workday-enabled People Services business processes and employee lifecycle transactions is required including hiring, onboarding, organizational assignment changes, compensation administration, leave management, workforce changes, and terminations Qualifications Bachelor’s degree in a relevant field of study 3-5 years related experience is required Experience working in HRIS , specifically strong working knowledge of Workday Equivalencies will be considered Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES). Remuneration Refer to salary range noted on this posting, plus a comprehensive benefits package. The compensation range for this job posting is : $93,024.10 - $123,245.46 NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams. About NAIT We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada. NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at careers@nait.ca. Please submit a resume and cover letter to be considered for this opportunity. We're glad you're here. At NAIT, our people help shape careers, industries, and communities. Whether you're launching your career or bringing valuable experience, you'll find opportunities to learn, grow, and make a real impact. Explore our open roles, discover our culture, and see how your work can help transform lives through education and innovation. Already part of the NAIT Community? Current NAIT employees must apply through the Jobs Hub only. People make NAIT Great - and at NAIT, people truly matter. We're committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth. Our culture is grounded in respect, collaboration, creativity, celebration, and accountability. When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community. If you're looking for purposeful work in a supportive environment, we'd love to meet you.