For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Position Summary:
We’re looking for a Logistics Supervisor to provide day-to-day leadership across one or more assigned locations within our logistics network. This is an onsite role based in the Greater Toronto Area (GTA), with travel required between sites.

In this role, you’ll be responsible for overseeing employees, workflow, client service, operational performance, and health and safety within a fast-paced logistics environment. You’ll play a key role in ensuring delivery standards are met, resources are effectively managed, and teams are supported through clear leadership, coaching, and performance management.

This role is ideal for someone who thrives in operational environments, enjoys leading people, and can balance day-to-day execution with continuous improvement and service excellence.

Vacancy status: This posting is for an existing position.

**What You’ll Do:**Team Leadership & People Management:

• Lead, coach, and support employees across assigned site locations, fostering accountability, engagement, and strong team performance.
• Manage scheduling requirements, including time-off requests, overtime approvals, and shift changes.
• Oversee recruitment, hiring, onboarding, performance management, attendance management, and employee development.
• Support employee relations matters, including collaboration with Human Resources and, where applicable, local union representatives.
• Ensure the appropriate application of collective agreements where applicable.
• Help implement organizational and workflow changes while supporting teams through change effectively.

Operational Leadership & Service Delivery:

• Oversee daily logistics operations across assigned locations to ensure efficient, reliable service delivery.
• Monitor operational performance and key indicators, identifying root causes and implementing corrective actions as needed.
• Ensure achievement of service, quality, and operational targets, including turnaround times, documentation accuracy, and delivery standards.
• Utilize logistics reporting to inform decision-making and drive continuous operational improvement.
• Manage site-level operational budgets and support cost-effective resource planning.
• Support business recovery preparedness and lead implementation of recovery plans when required.
• Ensure timely escalation and resolution of operational issues.

Compliance, Safety & Continuous Improvement:

• Ensure compliance with internal policies, procedures, and quality standards.
• Maintain adherence to regulatory requirements and external governing bodies, including transportation and workplace safety regulations.
• Conduct workplace inspections, incident investigations, employee safety training, and team safety discussions.
• Address and correct unsafe conditions or behaviours in a timely manner.
• Identify and recommend opportunities for process improvements aligned with operational excellence and Lean initiatives.

What You'll Bring:

• 3–5 years of logistics experience, with demonstrated success in an operational leadership or supervisory capacity.
• Experience leading teams in a fast-paced operations environment; healthcare sector experience is preferred.
• Previous logistics lead or frontline leadership experience is a strong asset.
• Experience working in unionized environments is an asset.
• Strong people leadership skills, including coaching, performance management, and employee engagement.
• Proven ability to manage multiple priorities and adapt quickly in a dynamic operational setting.
• Strong problem-solving, decision-making, and organizational skills.
• High school diploma or equivalent experience required.
• Valid Class 5 driver’s license with a clean driving abstract required.
• Must be willing and able to travel between sites across the GTA.
• Shift schedule is 1:00 PM – 9:00 PM, subject to change based on operational needs.
• Availability for evening and weekend on-call responsibilities is required.

Why Join Us?

At LifeLabs, your leadership will directly support the teams and operations that help deliver essential healthcare services every day. This is an opportunity to make a meaningful impact in a role where operational excellence, teamwork, and service reliability truly matter.

We’re committed to fostering an inclusive and supportive workplace where leaders are empowered to grow, teams are encouraged to succeed, and continuous improvement is part of how we work.

What We Offer:
Salary range: $68,126 –86,861 CAD annually (commensurate with experience).

#LI-MP1

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!